Help & Contact
Customer Service
We are here to help
Write to us
Contact us z nami
Do you have questions about our products, offer or cooperation? We will be happy to help.
Contact Omni Kaiser Patisserie for details, orders, cooperation or customer support.
You can also write to us about your order, a patisserie visit or the Omni Kaiser Patisserie website.
- +48 529 585 443
- kontakt@omnikaiser.pl
- Mon-Fri 9:00-17:00
Status przesyłki
Śledź swoje zamówienie
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
Logistyka
Delivery and shipping
Wysyłka krajowa
Dostarczamy zamówienia na terenie całej Polski. Realizacja 1–3 dni roboczych od potwierdzenia płatności.
Wysyłka zagraniczna
Realizujemy dostawy do wybranych krajów europejskich. Contact us z nami, aby poznać szczegóły wysyłki zagranicznej.
Pickup osobisty
Omni Kaiser Patisserie welcomes guests in its patisseries with handmade desserts, coffee and fresh baked goods.
Secure payment
This section describes available payment methods and secure transaction handling. Akceptujemy karty płatnicze, przelewy online i BLIK.
Pytania i odpowiedzi
Często zadawane pytania
Orders can be placed directly through the Omni Kaiser Patisserie online shop or by contacting the selected patisserie.
Yes. You can also place an order without registering an online shop account.
Yes. We issue a VAT invoice for every order on request. Enter invoice details when placing the order.
Order processing time depends on the selected products and delivery date. Most orders are shipped within 1-3 business days after payment confirmation.
Yes. Orders can be collected at the selected Omni Kaiser Patisserie location after confirmation.
Yes. We prepare occasion, birthday and wedding cakes handmade to individual order.
We recommend placing cake orders at least 3-5 days in advance. During holiday and wedding seasons, earlier booking is advised.
This content describes the Omni Kaiser workshop, handmade production and attention to every detail.
Yes. We specialise in artisan French pastries such as croissants, handmade mono desserts, macarons and French-inspired patisserie.
Yes. We regularly create seasonal collections and limited desserts inspired by the rhythm of the seasons.
Of course. We prepare sweet tables, dessert catering and orders for companies and special events.
Yes. Selected products and orders are available with delivery in chosen locations.
We deliver within Poland and to selected European countries. Details are available during checkout or from customer service.
Yes. All payments in our online shop are encrypted and secured with SSL.
Yes. We offer elegant Omni Kaiser Patisserie gift cards, available in our patisseries and online shop.
Our patisseries are located in Slupsk, the Tricity, Szczecin, Koszalin, Kolobrzeg, Torun and Bergen, Norway.